Subject: Scheduled E911 Update - Temporary School Phone Service Disruption

We would like to inform you about upcoming scheduled maintenance that will affect the phone services at all Atown Schools. As part of our commitment to maintaining a safe environment for our students, staff, and visitors, we will be conducting an essential E911 (Enhanced 911) update to our school's communication system.

Maintenance Details:

  • Wednesday's Update:
    • Date: August 9, 2023
    • Time: 3:00 PM to 5:00 PM
    • Duration: Approximately 2 hours
  • Thursday's Update:
    • Date: August 10, 2023
    • Time: 3:00 PM to 5:00 PM
    • Duration: Approximately 2 hours
  • Impact: During the maintenance windows, the school's phone services will be temporarily unavailable.

Purpose of the Update: The E911 update is crucial for enhancing our emergency response capabilities. This update will ensure that emergency responders have accurate and immediate access to location information in case of a 911 call originating from the school. This technology upgrade aligns with our commitment to providing a safe and secure learning environment for our students and staff.

Impact on Communication: While we understand the importance of communication, please note that there will be temporary disruptions to the school's phone services during the maintenance windows. We kindly request your understanding and cooperation during these times. In case of any non-urgent inquiries or concerns, we encourage you to reach out to the district office at 309-432-2301.

We apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to enhance our emergency response capabilities. Your child's safety remains our top priority.

Thank you for your continued support.